Our Story

Innovation

Since 1908, McKay has been evolving with the unique solutions aimed at enabling clients to market and express themselves better and more efficiently. While state-of-the-art equipment and hi-tech capabilities are extraordinarily impressive at McKay, it is the know-how and the yes-we-can attitudes of 145 full-time workers that leave the greatest impression on McKay’s customers.

Integrity

McKay’s outstanding reputation has been built by dealing with customers honestly and fairly. When a promised delivery date is given, it’s met. When a quote is generated, the final invoice matches it. Trust has been and always will be a critical factor towards a successful client relationship.

Human Element

Very few printing organizations can match McKay’s blend of in-house capabilities backed by its world-class customer service and support. Sales and customer service personnel don’t just take orders; rather, they take the time to listen and fully understand what the client is asking for, exploring his or her true needs and objectives while offering helpful recommendations along the way.

Connected

McKay is an RR Donnelley Company. With printing businesses strategically located across North America, Prague and a strategic alliance in Asia, we offer an unmatched geographic footprint, unsurpassed capabilities and unparalleled levels of convenience, efficiency and service. With locations in or near virtually every major U.S. market, RR Donnelley provides service and responsiveness of a local printer enhanced by the economic, geographic and technological advantages of a large national organization.

Learn more about RR Donnelley

McKay is also a charter member of the international printers network, a global alliance of print providers. The IPN enables clients to send a file for print practically anywhere in the world and, in the process, avoid long time frames, costly shipping expense, and the hassles associated with international customs.

Quality

McKay is committed to continuous improvement and is proud to be ISO 9001:2000 certified. The company is also compliant with the more rigorous current Good Manufacturing Practices (cGMP) quality system. McKay inspects what it expects by routinely measuring its on-time delivery record, on-time quotes, on-time proofs, and client concerns. Process improvement is a way of doing business. While many might think that quality should be a given today, McKay has the processes in place to ensure that quality is, in fact, a given – time and time again.

Accreditation and Affiliations